Guest

Andrew Bolton

Podcast cover featuring Andrew Bolton, CEO of TechRescue, discussing how 24/7 human-powered tech support empowers small business owners and reduces digital stress.

Stop Fixing, Start Leading: 24/7 Tech Support for Small Business

Discover, with Andrew Bolton, how 24/7 human-powered tech support is transforming small business productivity, reducing stress, and restoring trust in the digital age.

Andrew's Bio

Andrew Bolton is the CEO and Co-Founder of TechRescue, a company revolutionising the way small businesses, families, and seniors handle technology challenges. With a Harvard education and a career rooted in Wall Street finance and private equity, Andrew combines financial precision with real-world problem solving. At TechRescue, he leads a team dedicated to reducing digital stress by offering round-the-clock human-powered tech support that replaces frustration with clarity and confidence. From navigating phishing scams and device setups to solving Wi-Fi failures, his mission is to give people back their time and sanity. Featured on FOX, PIX11, and across leading business podcasts, Andrew is recognised for his bold vision, straightforward approach, and ability to transform the way people interact with technology. His work underscores a bigger mission—restoring trust and peace of mind in a world where tech can feel overwhelming.

Listen or Watch This Episode

Your Voice Matters

Enjoyed this episode? Share a quick review or rating. It helps other entrepreneurs find the show and supports indie podcasters like me.

What You'll Learn

What if tech stress was silently draining your business more than you realised?

In this powerful episode of Talking with the Experts, indie podcast host Rose Davidson interviews Andrew Bolton, CEO and Co-Founder of TechRescue, about the hidden costs of unmanaged tech issues—and how 24/7 human-powered support is helping small business owners reclaim their time and peace of mind.

Andrew’s journey from Harvard finance and Wall Street strategy to tech entrepreneurship gives him a unique lens on the crisis facing business owners and older adults today. While many rely on DIY troubleshooting or impersonal bots, Andrew reveals why human-led solutions are outperforming AI when it comes to trust, customer experience, and retention.

Listeners will gain valuable insights into the rise of subscription-based support models, the emotional and financial toll of constant tech stress, and practical ways to protect productivity without needing an in-house IT team.

This episode isn’t about jargon or technical overload—it’s about empowering business owners to stop wasting energy fixing problems and start leading with clarity. If you’ve ever felt your day derailed by Wi-Fi crashes, endless updates, or confusing digital threats, this conversation will show you that there is a better way.

Tune in and discover how TechRescue is restoring time, trust, and sanity in a fast-paced digital world.

📌 Three Key Takeaways

  1. How to reduce downtime and stress with simple, effective tech support systems.
  2. Why human-powered tech support is outperforming bots and AI for trust and retention.
  3. The emotional and financial toll of unmanaged tech—and how solving it improves quality of life.

Keypoints

  • Andrew Bolton founded TechRescue after witnessing his father’s frustration with basic email tasks, identifying a market gap for accessible technology support services that didn’t exist two years ago.
  • Companies like Facebook deliberately change their settings layouts and hide data reciprocation controls to maintain user monitoring capabilities, making it increasingly difficult for seniors and average users to navigate technology independently.
  • Business owners cannot effectively manage all operational tasks simultaneously within the constraints of 164 hours per week, necessitating delegation of non-core activities like technology support to focus on their primary expertise.
  • Human support significantly outperforms AI and automated systems because only humans possess creativity, can ask new questions, and provide the emotional connection that customers need during stressful technical situations.
  • AI systems function like recycled ammunition that eventually degrades in quality, as they can only recombine existing information in different variations without generating truly new ideas or solutions.
  • Unmanaged tech issues create substantial financial losses through lost productivity time, with hourly workers spending entire days frustrated instead of performing their paid responsibilities.
  • TechRescue offers 24-7 global technical support for $34.99 monthly or $380 annually, providing unlimited calls with personalized service where representatives recognize repeat customers by name.
  • Technical problems represent the most critical issue in a customer’s world at that moment, requiring immediate attention rather than waiting for standard business hours or navigating automated phone systems.
  • Fortune 500 companies have systematically removed human customer service accessibility, forcing consumers to accept computer-based support systems that fail to address urgent technical needs.
  • TechRescue provides comprehensive technical support for any device or software issue globally, accessible through phone number 855-250-8586, with secure bank-level encryption for remote computer access.
Talking with the Experts

Talking with the Experts is an award-winning podcast hosted by Rose Davidson since July 2020. With more than 650 episodes, the show features conversations with industry leaders, innovators, and thought shapers across diverse fields. Ranked in the top 5% of podcasts worldwide and consistently charting in Australia and New Zealand, it delivers trusted insights to a global audience.

Each episode is crafted to inform, inspire, and empower listeners with practical strategies and expert advice. Join Rose as she explores conversations that spark curiosity, fuel growth, and deepen understanding.

If you liked this podcast episode,  don’t forget to subscribe via your favorite podcast platform and leave a review so we can continue to bring you more episodes!

Ready to start your podcasting journey?

 

Grab your copy of “The Ultimate Step by Step Guide on How to Start a Podcast“!

🎙️ This e-book is packed with everything you need to know, from planning and recording to launching and growing your podcast. Whether you’re a beginner or looking to enhance your skills, this guide has you covered.

Don’t wait—start turning your podcast dreams into reality today!

Sign up for our newsletter

#TechSupport #SmallBusinessHelp #DigitalWellbeing #HumanPoweredTech #BusinessProductivity #TechRescue #AIvsHuman #EntrepreneurSupport